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tplynch2
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I upgraded my iphone 6+ to iOS 9, and now have a "no service" message.

I upgraded my iphone 6+ to iOS 9, and now have a "no service" message, and of course, no service. I've tried some suggested fixes but nothing has worked. Help.

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Forum Team (Retired) Mat_H
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Re: I upgraded my iphone 6+ to iOS 9, and now have a "no service" message.

Hi Tplynch2,


Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with the service on the phone. So we can get this sorted for you, give us a call on 789 or 0345 6000 789 and we'll get on the case.

 

Let me know how you get on with this.


Thanks,

 

Mat
 


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Re: I upgraded my iphone 6+ to iOS 9, and now have a "no service" message.

Hi Tplynch2,

 

How's this looking for you now?

 

Please let me know if there's anything that I can do for you.


Thanks,


Mat


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tplynch2
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Re: I upgraded my iphone 6+ to iOS 9, and now have a "no service" message.

Yes, I called and we got it worked out. I had to change Network selection to manual, wait for the options to load (which took a while) and then connect to Virgin when it finally appeared. I had tried this earlier, but hadn't waited long enough for the options to appear. All working fine now.

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Re: I upgraded my iphone 6+ to iOS 9, and now have a "no service" message.

Glad to hear it's all working fine for you now Tplynch2 Smiley Happy

 

A big well done to the team for helping you get this sorted.


Please let me know if you have any other queries.

 

Thanks,

Mat


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