I'm not sure why this is so tricky? It says that it's a two digit number at the top of the bill, but I can't find it anywhere!
I'm sure that Virgin don't want lots and lots of people asking for this reference, so wonder why this isn't made easier?!
Anyway, I live in GL50 2RA and would be Really grateful to be given this reference.
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Welcome to the forums Cate1
You're trying to register on the Virgin Media page instead of Virgin Mobile if this is for a mobile account. You can find the mobile login page here.
Let me know if this helps
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is this for a Mobile account or Media account?
I can't see one on my mobile account but if I log into my Virgin Media it is clearly displayed at the top right hand side of the page below my account number.
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Hi Mat and thank you for your reply - which has solved the problem. Phew!
Thanks again, Cate
Glad to hear this is sorted Cate
Please let me know if you need anything at all.