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Cate1
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I need to find my area reference, please

I'm not sure why this is so tricky?  It says that it's a two digit number at the top of the bill, but I can't find it anywhere!  

I'm sure that Virgin don't want lots and lots of people asking for this reference, so wonder why this isn't made easier?!

Anyway, I live in GL50 2RA and would be Really grateful to be given this reference.

Many thanks

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Forum Team (Retired) Mat_H
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Re: I need to find my area reference, please

Welcome to the forums Cate1 Smiley Happy

You're trying to register on the Virgin Media page instead of Virgin Mobile if this is for a mobile account. You can find the mobile login page here.

Let me know if this helps Smiley Happy

Thanks,

Mat


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Superuser
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Re: I need to find my area reference, please

Hi Cate1,

is this for a Mobile account or Media account?

I can't see one on my mobile account but if I log into my Virgin Media it is clearly displayed at the top right hand side of the page below my account number.

AlexKid :-)

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Cate1
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Re: I need to find my area reference, please

Hi there and thank you for your reply. I'm trying to register the account online and so haven't yet got onto Virgin Media and only have the paper bills to go from.....
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Forum Team (Retired) Mat_H
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Re: I need to find my area reference, please

Welcome to the forums Cate1 Smiley Happy

You're trying to register on the Virgin Media page instead of Virgin Mobile if this is for a mobile account. You can find the mobile login page here.

Let me know if this helps Smiley Happy

Thanks,

Mat


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Cate1
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Re: I need to find my area reference, please

Hi Mat and thank you for your reply - which has solved the problem.  Phew!

 

Thanks again, Cate

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Forum Team (Retired) Mat_H
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Re: I need to find my area reference, please

Glad to hear this is sorted Cate Smiley Happy

Please let me know if you need anything at all.
 

Thanks,
Mat


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