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kevymcg26
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I need to cancel my contract as I've moved abroad. How can I do it without calling?

Hi guys, how do I cancel my contract via email? I've looked everywhere on the website and unsurprisingly it is not very easy to cancel.

 

I am living in the middle east and cannot call yet I cannot get an email address to cancel

 

Thanks

 

Kev

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Superuser
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Re: I need to cancel my contract as I've moved abroad. How can I do it without calling?

Welcome. You are not going to enjoy this reply! Virgin Mobile can usually ONLY be contacted by phone +44 345 6000 789. There is no e-mail address.

You could try writing to this address

PO Box 333, Virgin Media, Matrix Court, Swansea, SA7 9BB.

No promises that this will work or work quickly.

-----------------------

Superuser 2016/17
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Re: I need to cancel my contract as I've moved abroad. How can I do it without calling?

Hi Kev,

 

Welcome to the communitySmiley Happy

 

Thanks for posting your query here.

 

I can see HowardML has already helped you out which is great.

 

I've included a link to our contact us page here for you.

 

If you wish to call our mobile team from abroad you would need to call on +447953967967.

 

If you need anything else just get back to us.

 

Take care

Stephen_B
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