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Nordog1
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I need a new mobile phone

Last month I did try to change my old iPhone 4s but there was no way that I could understand or hear half of what a young lady was saying in the Philippines plus it sounded so complicated I gave up. Is there a way of talking to a local person is the UK, we are not all twenty years old, some of us are in our early seventies and still riding mountain bikes like today I'm off on a short 35k off road ride.

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Forum Team (Retired) Mat_H
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Re: I need a new mobile phone

Hi Nordog1,


Welcome to the forums Smiley Happy I'm really sorry that you had some issues when upgrading. I'm afraid it's not possible to direct you to a specific call centre.

 

Do you have a specific phone in mind to upgrade to?

 

Thanks,

Mat


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Nordog1
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Re: I need a new mobile phone

Hi mat, thank you for the reply to Q. I was thinking of the Galaxy smart phones, not he latest but the one before as I was very disappointed with the iPhone 4s  My phone is very slow changing apps etc plus I need the max in storage. Plus I hated the apple software on my PC.

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Forum Team (Retired) Mat_H
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Re: I need a new mobile phone

That sounds like a very good choice Nordog1! Smiley Happy

 

We're unable to upgrade you via the forums I'm afraid. If you log in to your online account here, you should be prompted with an upgrade option.


Give this a go and let me know how you get on.


Thanks,


Mat


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Re: I need a new mobile phone

That sounds like a very good choice Nordog1! Smiley Happy

 

We're unable to upgrade you via the forums I'm afraid. If you log in to your online account here, you should be prompted with an upgrade option.


Give this a go and let me know how you get on.


Thanks,


Mat


Who's who? Find out more about our community members. Good folk to know


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Cadman
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Re: I need a new mobile phone

It may be best if you could make to a Virgin Store, so the you can see what so of phones are available to suit your need and what deals are on offer.

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