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Spanner10
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I'm in France, trying to turn on my roaming, doesn't work on the phone!

Big problem! I'm trying to acces my virgin mobile account but I've forgotten my VM password, when you send me it's a 'ping' by txt, that would be great if my phone didn't say 'no service' so catch22! So how do I access my account (never had this problem with EE) 

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Superuser
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Re: I'm in France, trying to turn on my roaming, doesn't work on the phone!

Hi Spanner10,

 

if you are able to borrow a phone or use a payphone, you could call the Virgin Mobile UK support line: +447953 967 967

They would be able to activate roaming for you on your account (also check that "international call barring" is off).

 

AlexKid :-)

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Spanner10
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Re: I'm in France, trying to turn on my roaming, doesn't work on the phone!

Thanks for the response will try that! 😀


AlexKid wrote:

Hi Spanner10,

 

if you are able to borrow a phone or use a payphone, you could call the Virgin Mobile UK support line: +447953 967 967

They would be able to activate roaming for you on your account (also check that "international call barring" is off).

 

AlexKid :-)

If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


 

 

 

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