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darjeefamily
Joining in
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I locked mobile help to unlock

Hi I fotgot my pin on my mobile Samsung galaxy mini s4 I have locked so help me to unlock pls
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Lee_B
Fibre optic
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Message 2 of 3
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Re: I locked mobile help to unlock

If its the SIM pin that has been blocked , it will ask for a PUK code

 

You can get this by ringing 789 and speaking to customer services,

Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

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Superuser
Superuser
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Re: I locked mobile help to unlock

You need to sign in to your online account
https://my.virginmedia.com/home/signIn
and write down the PUK code which you will find in the "Plan and device" tab.
Then you follow the instructions here
http://m.guides.virginmedia.com/en/topic/samsung_galaxys4/how_do_i_enter_the_puk_code.html

I can provide help with using Google too. Seriously- if you Google "how do I unlock my Samsung galaxy S4" the Virgin help page is the first link.
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