Menu
Reply
  • 1
  • 0
  • 0
padma22001
Just joined
66 Views
Message 1 of 2
Flag for a moderator

I have come to australia however my phone was not set up for roaming can u please help me to set up

I have come to australia however my phone is not set for roaming can u pls help with this.
0 Kudos
  • 3.82K
  • 896
  • 1.7K
Superuser
Superuser
60 Views
Message 2 of 2
Flag for a moderator

Re: I have come to australia however my phone was not set up for roaming can u please help me to set up

Hi padma22001,

 

you need to log into your account and click on  the "Plan and device" tab.

Go to "Manage my services" set "Roaming" to ON & "International call barring" to OFF

Allow time for your account to update then reboot your phone by turning it off & on again.

 

Also, check your phone's settings to ensure that roaming is enabled on the handset.

  

If you need to call Virgin Mobile. Their UK support line number is: +447953 967 967

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos