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exmarketer
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I have a new tablet and mobile from Virgin but need a password to access the web.Where do I find the

My new tablet can not verify my internt connection and my new mobile requires a password for net access,where do I find the password?

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Forum Team (Retired) Mat_H
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Re: I have a new tablet and mobile from Virgin but need a password to access the web.Where do I f...

Hi Exmarketer,

 

Welcome to the forums Smiley Happy

 

I'm really sorry you're having some issues accessing the internet on your devices. I want to get this all sorted for you. Can you let me know where the phone will ask for the password? Does this happen when you open a browser?

 

Let me know as soon as you can.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: I have a new tablet and mobile from Virgin but need a password to access the web.Where do I f...

Hi Exmarketer,

 

Have you managed to get the internet issues all sorted?

 

Please let me know if I can do anything to help Smiley Happy

 

Thanks,

Mat


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exmarketer
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Re: I have a new tablet and mobile from Virgin but need a password to access the web.Where do I f...

Hi Mal,

 

Thanks for your post reply. I have got the tablet working by entering code off of my modem,haven't tried the same on the new phone as my wife has nabbed it! I suppose the same code will work for the phone,is this correct?

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Re: I have a new tablet and mobile from Virgin but need a password to access the web.Where do I f...

Thanks for coming back to me Exmarketer Smiley Happy

 

This will be the exact same on the phone yes. Let me know how it all goes when you get the chance to nab the phone back! Smiley Wink


Thanks,

Mat


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Message 6 of 6
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Re: I have a new tablet and mobile from Virgin but need a password to access the web.Where do I f...

Hi exmarketer,

 

How are you getting on with this?

 

Let me know if there's anything I can do.


Thanks,

Mat


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