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chloedorrington
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I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

My previous phone was an IPhone 4s and I have just bought an IPhone 5. The SIM for the 4s was micro but I need a nano for the 5. Can Virgin Mobile send me a free replacement with the same number? Or do I have to pay?

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tkdfan
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?


chloedorrington wrote:

My previous phone was an IPhone 4s and I have just bought an IPhone 5. The SIM for the 4s was micro but I need a nano for the 5. Can Virgin Mobile send me a free replacement with the same number? Or do I have to pay?


Should be free but you're better off calling during the day as you get UK staff. Apparently the overseas call centre staff are keen to charge you £5 per SIM...

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leah_no1auntie
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

is your a micro sim not one you can pop out so it makes a nano sim ?

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jhuk
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

Unless its a multi sim you cannot make it into a smaller Nano sim by simply pressing it out the larger sim card like a full size sim (credit card size 1G sim) to newer micro sim, you would need to cut it to size yourself but its risky.

 

VM will send you a new nano sim for free and you can keep your old number.

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jhuk
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Message 5 of 8
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

BTW, the above I posted is true for normal to micro but I doubt it nano size after I seen what size it should be.

 

How do I know this now?, well VM sent me the wrong size sim for my new phone that just arrived.

 

I asked for the nano but they sent a micro

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leah_no1auntie
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Message 6 of 8
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

There sims are micro but you can make them in to nano by popping them out
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ericos
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Message 7 of 8
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

As above, it comes as a micro but the nano size can be popped out
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jhuk
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Message 8 of 8
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Re: I have a micro SIM but needs to be nano for new phone. Can virgin mobile send me a free replacement?

Yes thanks, I found that out after looking very closely as a very faint join in the white site of the sim as it was impossible to see from the red side.

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