Menu
Reply
  • 11
  • 0
  • 1
douglasg
Tuning in
140 Views
Message 1 of 2
Flag for a moderator

I have 3GB of data, yet I'm being charged £2 every day for my first chunk of data!

I recently upgraded my account to 3GB of data per month.

For some reason, I'm being charged £2 every day for the first bit of data that I use, regardless of size, even though I'm not over my allowance.

0 Kudos
Reply
  • 3.82K
  • 898
  • 1.7K
Superuser
Superuser
128 Views
Message 2 of 2
Flag for a moderator

Re: I have 3GB of data, yet I'm being charged £2 every day for my first chunk of data!


douglasg wrote:

I recently upgraded my account to 3GB of data per month.

For some reason, I'm being charged £2 every day for the first bit of data that I use, regardless of size, even though I'm not over my allowance.

Hi douglasg,

 

when you say "recently upgraded". You are aware that your new upgraded tariff won't come into effect until your refresh date?

£2 per day is the correct charge for out of tariff usage (even if you only use a couple of MB).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

 

 

 

 

0 Kudos
Reply