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hubner
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I cant register my ne phone and the sim is not activated even though I called

I got a new phone and made and registered my account however I can not get onto my account it just says I have to call you. My sim is not activated despite me calling and the woman saying she would call me back she didn't BTW.As a new customer I am very close to sending this phone back I moved from Vodafone as their customer service was so awful guess what you are just as bad !!

 

I cant activate my SIM online as I can not get onto my account just want a phone that works or its going back

 

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HelenW1306
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Re: I cant register my ne phone and the sim is not activated even though I called

Go back to Vodafone - better tariff, better Service!
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Forum Team
Forum Team
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Re: I cant register my ne phone and the sim is not activated even though I called

Hi hubner

 

Welcome to the community.

 

I'm really sorry to hear about the issues you've had with your new SIM card.
 
I've sent you a PM so we can take a closer look into this for you - just reply to the PM if you have any questions Smiley Happy
 
Many thanks
 

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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