Re: I can't retrieve an mms photo/video even with password you sent me
I had similar trouble and although it won't help on this occasion, the cure for picture messaging send / receive problem was to send a picture to my "own mobile phone". Yes I know it sounds extremely weird, but what this does is automatically changes the settings in your phone to send / receive photos directly without the need to collect from a web page and input a password etc. But be aware, sending picture messages with VM will cost £0.40 each picture message if this is not within your call plan. My phone is a windows phone Nokia Lumia 630, so Whether this helps or not on other mobile phones I am unsure. But it is worth a try.