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Markrog2709
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I can't call 789 to pay my mobile bill

I'm trying to call to discuss my mobile bill and pay it but it won't let me call 789 . Just keeps saying my account is suspended . Can someone call me
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Superuser
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Re: I can't call 789 to pay my mobile bill

Hi Markrog2709,

 

you need to use another phone to call on 0345 6000 789 (standard rate call or included in any minutes),

 

AlexKid :-)

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Markrog2709
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Re: I can't call 789 to pay my mobile bill

I don't have another phone could somebody call me please
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Superuser
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Re: I can't call 789 to pay my mobile bill

Hi Markrog2709,

 

perhaps you could try web-chat: Help and Support - Contact Us > Mobile > Mobile billing and payments > Chat online.

The advisors are most often busy though so it may take a while to get get connected.
(I would recommend using a PC or laptop and keeping the page open, just refresh it every few minutes).

 

AlexKid :-)

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