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MO333
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I can receive texts from everyone and can send to everyone except my friend

I can receive texts from everyone and can send to everyone except my friend

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Forum Team
Forum Team
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Message 2 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

Hi MO333

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing at the moment. 

 

Are you able to call your friend? Are they on the same, or a different network? Can I ask what phone your using? 

 

Have you tried to send multiple messages, or the same message multiple times? As there could be an error with that individual message. If you're still experiencing this issue after trying a few checks, our team would look to reset the handset with you to see if that helps, if that's something you can take a look at? 

 

Sorry for all the questions, we want to get this resolved as soon as possible.

 

Talk soon


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Superuser
Superuser
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Message 3 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

Hi, I know that this might seem really obvious but it's always best to start at the simplest solution:

I've got an android phone with a call blocker (useful for baring unwanted calls and texts - PPI etc for example).

It is though quite easy to accidentally add a number to the "block" list.
Are you sure that your friend hasn't done this to your number?

Just a thought,
AlexKid :-)
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MO333
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Message 4 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

I can call my friend, she is with 02 so different to me.   I have a Iphone 4. Yes i have sent the same message more than once, deleted it & then tried again with a new one.

 

Please call me to help me reset handset

 

 

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MO333
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Message 5 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

Thank you for that, yes i have .

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MO333
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Message 6 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

or email
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Superuser
Superuser
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Message 7 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

Hi, I don't know as a reset would help you with this problem but if you want to give it a go there are plenty of demo's on Google of how to do this.

Here is one of the first I found:

http://www.digitaltrends.com/mobile/how-to-factory-reset-an-iphone/

 

AlexKid :-)

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MO333
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Message 8 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

Thank you
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Superuser
Superuser
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Message 9 of 9
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Re: I can receive texts from everyone and can send to everyone except my friend

Did the reset work then?

AlexKid :-)
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