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emilmakovsky
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I can not call abroad

I can not call abroad by using mobile. Also I need roaming service - traveling to

the Europe

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Superuser
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Re: I can not call abroad

Hi emilmakovsky,

 

you can do this yourself by logging into your Virgin Mobile account then clicking on  the "Plan and device" tab.

Go to "Manage my services" then set "Roaming" to ON & "International call barring" to OFF.

Make the change by moving the "switch" in your account.
(Click the other side of the rectangle box).

Allow time for your account to update then reboot your phone.

Alternatively call customer services (free on 789 from your mobile) and they will make the changes for you.

 

I've removed your other post. Please do not duplicate posts as per forum rules.

 

AlexKid :-)

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Superuser
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Re: I can not call abroad

Hi emilmakovsky,

 

you can do this yourself by logging into your Virgin Mobile account then clicking on  the "Plan and device" tab.

Go to "Manage my services" then set "Roaming" to ON & "International call barring" to OFF.

Make the change by moving the "switch" in your account.
(Click the other side of the rectangle box).

Allow time for your account to update then reboot your phone.

Alternatively call customer services (free on 789 from your mobile) and they will make the changes for you.

 

I've removed your other post. Please do not duplicate posts as per forum rules.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
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