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Warpedmedic
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I can not access phone calls from my phone from Amsterdam

Hi
I am trying to get my mobile working in Amsterdam but can not make calls or text. I pay monthly and have turned on roaming but still can not call anybody. Any help would be appreciated.
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Moderator
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Re: I can not access phone calls from my phone from Amsterdam

Hi Warpedmedic,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you're not able to use roaming while in Amsterdam.

 

Here's a few things you can try.

  • Turn your phone off and then back on again.
  • Go into your phone settings and select a network manually.
  • Try removing your phone’s battery, while it’s still switched on

If you still cant call while roaming I would recommend calling our mobile team on +447953967967 from a roaming phone or landline so we can take a look at this for you.

 

Hope this helps.

 

Let us know how it goes.

 

 

Stephen_B
Community Moderator

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Warpedmedic
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Re: I can not access phone calls from my phone from Amsterdam

Hi
I have tried that number alot today and all I get is the service is busy please call again. Is there another way of getting in touch. Many thanks
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bev0201
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Re: I can not access phone calls from my phone from Amsterdam

my son is in spain and cannot use his phone at all, VM have said roaming is on and nothing they can do unless he calls them !! haha he can`t use his damn phone!!! first holiday abroad on his own and he can`t contact home!! they are useless!!
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Forum Team (Retired) BenD_H
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Re: I can not access phone calls from my phone from Amsterdam

Hi Warpedmedic,

 

Thanks for coming back to us here and trying out those methods mentioned in Stephen's reply. 

 

I've got some additional information that may help you, I've sent this to you inside a 'Private message', you can find this by clicking on the little red envelope near the top left of the page. 

 

Keep in touch and hope you're enjoying Amsterdam.

 

Ben


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