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edwardking64
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I am currently abroad and have new voicemails. I am being asked for a pin.

I am currentlt abroad and have voice mails. I cannot access these as it is saying I need a PIN

 

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Re: I am currently abroad and have new voicemails. I am being asked for a pin.

Hi edwardking64,

 

Welcome to the communitySmiley Happy

 

Sorry to hear your having difficulties getting your voicemail. 

 

Appreciate this may have been a while ago but when you originally set up voicemail you would have to have set up a pin as well.  When dialling into your voicemail from abroad the system treats you as if you were ringing from a different phone to your mobile for security reasons hence why you are prompted for the pin.

 

To reset the pin we would need to speak to you directly on 789 or 0345 6000 789.

 

Hope this helps.

 

Many thanks

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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