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Imbloodyfedup
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How to contact virgin moblie when my sim has stopped working?

Ive only got my phone to use. My sim has stopped working. Phone says insert sim even with it in. I carnt make any calls. How do i inform virgin so i can get a new sim?
Thanx
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Superuser
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Re: How to contact virgin moblie when my sim has stopped working?

Hi Imbloodyfedup,

have you tried taking your SIM out & putting it back again to see if your phone will then recognize it?

If you need to give the Virgin mobile team a call you can do so on 0345 6000 789 from any other phone.

Alternatively if convenient, you could pop into a Virgin media store and pick one up from there. It would save you waiting for delivery and they could activate it for you.

AlexKid :-)

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Imbloodyfedup
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Re: How to contact virgin moblie when my sim has stopped working?

Sim still not working. Looks to be cracked.
Will have to find acces to another phone to call virgin as its a contract sim.
It would of just been nice if i could of emailed them as i have acces to wifi.
Thanx
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Lee_B
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Re: How to contact virgin moblie when my sim has stopped working?

You can go in to a local Virgin Media store and get a replacement sim Smiley Happy
Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

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