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FreddoFoo
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How to change SIM size?

Hello,

I have recently purchased a new mobile phone, a Samsung Galaxy S6 Edge Plus, which requires a Nano SIM, however I am currently using a Micro SIM. Is there a way to keep my phone number and such but change the size of my SIM?

 

Cheers,

Jack

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Superuser
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Re: How to change SIM size?

Hi Jack,

 

you just need to give customer services a call on 789 from a Virgin mobile or 0345 6000 789 from any other phone & request a replacement SIM.

Tell them that you have changed your phone and need a Nano SIM or ask for a "multi SIM" then you can just pop it out to the size.

Once activated it will use your original number but you will be responsible for transferring any saved contacts.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team (Retired) BenD_H
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Message 3 of 9
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Re: How to change SIM size?

Hi FreddoFoo Smiley Happy

 

Welcome into the Community and thank you for posting Smiley Happy

 

I can see you've had some helpful advice here, have you been in touch already and have a new SIM sent out?

 

Keep in touch.

Ben


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kezziec77
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Re: How to change SIM size?

Hi

 

I just tried this to sort out a nano sim for my new phone and got charged for the sim and delivery! It doesn't tell you this anywhere so now I have a new phone that I am paying for, a new contract albeit it's only a couple of pounds a month more than before for twice as much data etc but I also now have the charge for the sim and delivery! I wish I had gone into the store now.

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Forum Team (Retired) BenD_H
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Re: How to change SIM size?

Hi Kezziec77,

 

Thank you for your message, welcome to the Community Smiley Happy

 

I am sorry that the SIM charge and the delivery came at a bit of a surprise. Can you tell me if this was ordered online or while over the phone?

 

Many thanks.

Ben


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kezziec77
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Message 6 of 9
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Re: How to change SIM size?

It was on the phone as had used the forum to find out how to get an updated sim
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Forum Team (Retired) BenD_H
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Message 7 of 9
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Re: How to change SIM size?

Hi Kizziec77 Smiley Happy

 

Thank you for coming in and posting back to me, I would like to help.

 

I would like to get this looked into a bit more but would require some further information. If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Thanks.

Ben


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kezziec77
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Re: How to change SIM size?

Ben, thank you so much for your help regarding this. Very quick resolution
:-)
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Forum Team (Retired) BenD_H
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Message 9 of 9
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Re: How to change SIM size?

Hi Kezziec77,

 

Thank you for your kind message and you're very welcome Smiley Happy

 

I would like to mention that if you ever need any help in the future, let me know and have fun with the new SIM!

 

Take care.

Ben


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