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emy_77
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How to cancel pay monthly virgin mobile SIM/ close account?

Hi,

Can anybody tell me how I can cancel my pay-monthly SIM? Moving home overseas, and won't need mobile line in UK anymore

Thank you

Regards

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enlli
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Re: How to cancel pay monthly virgin mobile SIM/ close account?

You need to phone 789 and select the 'thinking of leaving' option. If it is a 30 day SIM then no problem. A 12 month SIM and you will have to pay for the remaining months.

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Superuser
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Re: How to cancel pay monthly virgin mobile SIM/ close account?

Hi emy_77,

you just need to call Virgin customer services on 789 and give 30 days notice of cancellation.

AlexKid :-)

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enlli
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Message 2 of 4
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Helpful Answer

Re: How to cancel pay monthly virgin mobile SIM/ close account?

You need to phone 789 and select the 'thinking of leaving' option. If it is a 30 day SIM then no problem. A 12 month SIM and you will have to pay for the remaining months.

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Superuser
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Message 3 of 4
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Re: How to cancel pay monthly virgin mobile SIM/ close account?

Hi emy_77,

you just need to call Virgin customer services on 789 and give 30 days notice of cancellation.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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emy_77
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Re: How to cancel pay monthly virgin mobile SIM/ close account?

Thank you all. Done it & it'll close in a month's time. Wished it could be closed immediately though Smiley Happy

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