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marissatsui
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How much does it cost to call the helpdesk from my virgin mobile number

I tried to ask for the PUA code to transfer to EE, but the customer at the shop ask me to call the helpdesk, how much does it cost call from my virgin mobile number?
Is it possible to arrange a call from the customer service team to me? It make no sense if I need to cost my own money for the customer service of my phone
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teabag
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Re: How much does it cost to call the helpdesk from my virgin mobile number

From your Virgin mobile a call to 789 for CS will be free.
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Forum Team (Retired) BenD_H
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Re: How much does it cost to call the helpdesk from my virgin mobile number

Hi Marissatsui,

 

Thank you for your time and posting, Teabag is right on this and also I'd like to let you know that over WiFi you can WebChat us and also speak to us here.

 

How did you get on in the end?

Ben


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