Menu
Reply
  • 9
  • 3
  • 2
Hotshot-Rasher
Tuning in
228 Views
Message 1 of 4
Flag for a moderator

How do you stop receiving theses premium texts to your mobile

Hi, can someone tell me how i can stop receiving theses high price premium texts. I have phone up Virgin and all they will tell is to reply back saying STOP ALL. I have done that but there are more always coming. Why cant Virgin mobile stop them in the first place. They tell me that they cannot do it, i think is  a load of bul***ks.

 

From a Pi**ed of customer.

Hotshot-Rasher.

0 Kudos
  • 4.89K
  • 216
  • 440
Forum Team
Forum Team
214 Views
Message 2 of 4
Flag for a moderator

Re: How do you stop receiving theses premium texts to your mobile

Hi Hotshot-Rasher,
 
Welcome to the community and thanks for posting. I'm really sorry to hear you're receiving premium text messages.
 
I've replied to your post here.
 
To avoid confusion please respond to me there.
 
Thanks

Rich
Forum Team
0 Kudos
  • 9
  • 3
  • 2
Hotshot-Rasher
Tuning in
190 Views
Message 3 of 4
Flag for a moderator

Re: How do you stop receiving theses premium texts to your mobile

Hi, it has all started up again receiving premium texts. The last one come from Paddy Power Link http://padd.pw/52dqXcjSVX  (opt-out PPSTOP to 64446) tried this it would not go though. I have sent an email to this address.I hope it works

 

@VirginMedia.co.uk

 

Regards,

Hotshot-Rasher

 

[MOD EDIT: This post has been edited to remove personal and private information. Please do not post personal or private information in your public posts on the forum. To send a Private Message (PM) please click the letter icon to the top right of your screen. You can review the Forum Guidelines on this here. Thanks]

 
0 Kudos
  • 4.89K
  • 216
  • 440
Forum Team
Forum Team
166 Views
Message 4 of 4
Flag for a moderator

Re: How do you stop receiving theses premium texts to your mobile

Hi Hotshot-Rasher,

 

Thanks for posting. I'm sorry to hear the premium text messages have returned.

 

Have you signed up to Paddy Power services?

Has this text message cost you anything?

 

If you're having trouble opting out via text then it may be worth contacting them by phone or email. Some sites do have online chat so that might be another option for you.

 

Please let me know how you get on.

 

Thanks


Rich
Forum Team
0 Kudos