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Thomas5020
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How do you enable the new 4g? (And the other new jazz)

Hi, I've only just heard that virgin has upgraded to 4g as well as adding things like data rollover. The site lists this as standard on every sim only. I've been using this sim since before the upgrade, I haave enabled LTE/3G/2G in my phone settings, the phone is also 4G equipped, yet I only get H+. How do I get the 4G working? (I'm not the billpayer, so i cant speak to anyone)
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Superuser
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Re: How do you enable the new 4g? (And the other new jazz)

Hi Thomas5020,

 

the account holder will need to upgrade your tariff to one of the new 4G tariffs and you will need a new 4G SIM.

 

AlexKid :-)

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Superuser
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Re: How do you enable the new 4g? (And the other new jazz)

Hi Thomas5020,

 

the account holder will need to upgrade your tariff to one of the new 4G tariffs and you will need a new 4G SIM.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
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Thomas5020
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Re: How do you enable the new 4g? (And the other new jazz)

Ah... I'll just stick with 3G/H+. Last time we called for something SIM related we got the wrong thing because the person didn't at all understand us. Shame you can't do it all in the shop

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