Menu
Reply
  • 1
  • 0
  • 0
redskythinking
Joining in
97 Views
Message 1 of 2
Flag for a moderator

How do you delete old (defunct) numbers on this site?

When I log into the Virgin Mobile site to pay my bill or check my data usage or what have you - I am given the option of clicking on three different telephone numbers at login.

The first one is my current mobile number with Virgin Mobile. The second and third ones are numbers I used ages ago.

Is there any way to delete these two numbers from my record?

0 Kudos
Reply

Helpful Answers
  • 3.98K
  • 928
  • 1.75K
Superuser
Superuser
157 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: How do you delete old (defunct) numbers on this site?

Hi redskythinking,

 

you aren't able to remove them from your account yourself but if you call customer services 789 / 0345 6000 789 and ask them. They will be able to delete them from your account for you (although they still remain linked to your account on Virgin's side).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
0 Kudos
Reply

All Replies
  • 3.98K
  • 928
  • 1.75K
Superuser
Superuser
158 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: How do you delete old (defunct) numbers on this site?

Hi redskythinking,

 

you aren't able to remove them from your account yourself but if you call customer services 789 / 0345 6000 789 and ask them. They will be able to delete them from your account for you (although they still remain linked to your account on Virgin's side).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
0 Kudos
Reply