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Joanne-Clark
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How do i get my SIM only phone to work abroad? Any additional charges?

How do i get my SIM only iphone to work abroad? I currently pay a flat rate of £19 a month. Are there any additional charges?

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Re: How do i get my SIM only phone to work abroad? Any additional charges?

Hi Joanne-Clark,

 

Welcome to the community and thanks for posting.
 
You'll need to check whether roaming is enabled on your account. If you're on pay monthly this is automatically switched off to avoid any unwanted charges.
 
You can now enable this via your online account. Please click here to log in and follow these steps:-
Online account > Plan and device > Manage services > Going abroad
 
If it shows it's turned off then please turn it on. A green message will appear. You'll need to wait 2-24 hours for this to be successful.
 
The package you have is for UK use only. So using your phone abroad will incur charges depending on how much you use it. You can check costs of calls, texts and reception here.
 
Hope this helps. Please let me know if you have any further questions.
 
Thanks

Rich
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