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Maggbee
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How do I update my phone model

I upgraded my phone a few months ago and can't see where on my account summary to update this information? Obviously if I'd upgraded through Virgin it would show but I bought it independently.

Thanks.

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Forum Team (Retired) Mat_H
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Re: How do I update my phone model

Hi Maggbee,

 

Thanks for posting Smiley Happy

 

I'm really sorry that you're having trouble with the phone on the online account. We're aware of the issue and our team are hard at work to get this sorted for you.

 

Please let me know if you have any other queries.


Thanks,

 

Mat


Who's who? Find out more about our community members. Good folk to know


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Forum Team (Retired) Mat_H
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Re: How do I update my phone model

Hi Maggbee,

 

Thanks for posting Smiley Happy

 

I'm really sorry that you're having trouble with the phone on the online account. We're aware of the issue and our team are hard at work to get this sorted for you.

 

Please let me know if you have any other queries.


Thanks,

 

Mat


Who's who? Find out more about our community members. Good folk to know


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Maggbee
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Re: How do I update my phone model

Thanks, I guess it takes time to get a new website fully sorted!

Regards
Maggie
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