I upgraded my phone a few months ago and can't see where on my account summary to update this information? Obviously if I'd upgraded through Virgin it would show but I bought it independently.
Go to Answer
Thanks for posting
I'm really sorry that you're having trouble with the phone on the online account. We're aware of the issue and our team are hard at work to get this sorted for you.
Please let me know if you have any other queries.
Who's who? Find out more about our community members. Good folk to know
Found this answer helpful? Share it!