Menu
Reply
  • 2
  • 0
  • 0
sb2
Joining in
110 Views
Message 1 of 4
Flag for a moderator

How do I unlock phone

My daughter bought me a phone Zte Kis but I can't receive Virgin where I live how do I unlock phone

0 Kudos
  • 6.1K
  • 345
  • 1.01K
Superuser
Superuser
105 Views
Message 2 of 4
Flag for a moderator

Re: How do I unlock phone

T & Cs say this.

Unlocking your handset: Handsets that are used to access our Services are locked to the Network. If you wish to unlock your handset from the Network you will need to contact our Team and pay the Charges for unlocking your handset as set out in the Tariff Table. You will also need to have paid all Charges owing on your account before we unlock your handset. For security reasons you will also need to register the handset you wish to unlock with us before we unlock it for you.

 

I however have looked and cannot find the unlock charge.

 


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
0 Kudos
  • 2
  • 0
  • 0
sb2
Joining in
84 Views
Message 3 of 4
Flag for a moderator

Re: How do I unlock phone

What number do i call

 

0 Kudos
  • 12.66K
  • 1.61K
  • 3.73K
Superuser
Superuser
80 Views
Message 4 of 4
Flag for a moderator

Re: How do I unlock phone

It was £15.32 last I read.

 

You'd call 789 / 0345 600 0789

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
0 Kudos