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Jeni65
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How can I deactivate call barring in hols I'm unable to use my phone I'm in Italy!!!

How do I stop call barring I'm in italy

 On holiday and phone won't work I have switched roaming in etc but keep getting a message saying calls are block

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Re: How can I deactivate call barring in hols I'm unable to use my phone I'm in Italy!!!

Hi Jeni65,

 

Welcome to the forumSmiley Happy

 

Sorry to hear you're experiencing issues making calls while roaming in Italy.

 

I'd like to help you get this sorted.

 

I think your right it does sound like barring is active.

 

You will need to log into Your Account

 

Click on plan and device > Click the tab manage services.

 

You can check the call barring option to stop calls abroad isn't set to on.  If it is move the slider to on and click update. This will present you with a green success message. It may take up to 24hrs for this to go live on your account.

 

Let me know how it goes.

 

Speak soon

 

Stephen_B
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