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Curlywurly1
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High mobile data usage

Hi, I've recently switched from a windows phone to an iphone 5s. The iphone is using much more mobile data than the windows phone, especially on the Facebook app. I've turned off background app refresh and auto-play on videos on Facebook but this doesn't seem to have made much difference. Any other ideas?

Thanks      

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Re: High mobile data usage

Hi CurlyWurly1

 

Sorry to hear about the trouble you're experiencing lately, have you got WiFi assist on? It's on by default and will switch you to data when the WiFi is poor. 

 

You can disable is by going to Settings > Mobile Data. Then scroll down and tap WiFi Assist.

 

I hope this helps

Craig


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