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Curlywurly1
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High mobile data usage

Hi, since switching from a windows phone to an iphone my mobile data usage has increased dramatically - especially when using the facebook app. I've turned off background app refresh and auto-play of videos on facebook as well as anything else I can think of, but I'm still using a lot more data than before. Any ideas?

Thanks  

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Forum Team (Retired) Mat_H
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Re: High mobile data usage

Hi Curlywurly1,

 

Thanks for posting Smiley Happy

 

I want to help get this sorted for you. Can you disable background app refresh in Settings first of all? This will prevent apps from updating when they're not open.

 

Under Settings > Mobile Data can you disable Wi-Fi assist right at the bottom? This will stop the phone using data when there's a poor wireless connection.


Let me know how you get on.

 

Thanks,

 

Mat

 


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Forum Team (Retired) Mat_H
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Re: High mobile data usage

Hi CurlyWurly1,

 

How are you getting on with this?


Please let me know if you need anything at all.

 

Thanks,

Mat


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