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Delia1
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Hi , What do I have to do in case i forgot to activate my roaming and I am in France already

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Re: Hi , What do I have to do in case i forgot to activate my roaming and I am in France already

Hi Delia1,

 

Welcome and thanks for posting your query.

 

You can still activate roaming but you'll need to log into Your Account

 

Click on plan and device

Click manage services.

 

Make sure roaming is set to on here. If it isn't move the slider to on and click update. This will present you with a green success message. It may take up to 24hrs for this to go live on your account.

 

You can also check the call barring option to stop calls abroad isn't set to on.

 

If roaming still own't work you could also try the following steps as long as roaming is on:

 

Turn your phone off and then back on again

Go into your phone settings and select a network manually.

Try removing your phone’s battery, while it’s still switched on – this helps reboot it and find a local network

 

If after these steps you are still experiencing difficulties give our mobile team a call on +447953967967 from a roaming handset or land line so we can take a further look into this for you.

 

Let me know how it goes.

 

Speak soon 

Stephen_B
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Delia1
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Re: Hi , What do I have to do in case i forgot to activate my roaming and I am in France already

Thank you , I already managed to activate my roaming
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