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Amymay0413
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Help

I can't call 789 it's saying calls are suspended also don't have another line to call any other number and it won't let me sign in online.
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wilsman
On our wavelength
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Re: Help

You'll need to speak to customer services.  

If you can't call off another phone, I'd recommend chatting online

Select 'Account and billing', 'My broadband, TV and home phone package', and then 'chat online'.

I'm sure they'll be able to see what's going on for you. 

Thanks,

Phil

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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Help

Hi Amymat0413,


Welcome to the forums Smiley Happy

 

I'm sorry to hear you're having issues regarding the number suspension. I'll get this fixed for you!

 

Are you able to PM me your full name, mobile number and 3 characters of your password so I can do this for you?

 

You can do this by clicking on the image of my face and selecting the send me a message option on the right.

 

Let me know as soon as you can.

 

Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Re: Help

Hi Amymat0413,

 

How are you getting on with this currently? Please let me know if you need anything at all Smiley Happy

 

Thanks,


Mat


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