Menu
Reply
  • 1
  • 0
  • 0
07505931509
Joining in
331 Views
Message 1 of 9
Flag for a moderator

Help with tariff in tenariff

What is the tariff on virgin mobil phones ? I know that on other net works they charge YOU when someone rings or txts your phone over there ! Any advice please ?
Tags (1)
0 Kudos
  • 3.84K
  • 902
  • 1.7K
Superuser
Superuser
299 Views
Message 2 of 9
Flag for a moderator

Re: Help with tariff in tenariff

Hi,

Tenerife is part of Spain and therefore in the EU:

Making a Call 4p (per minute)
Receiving a Call 0p (per minute)
Sending an SMS 1p
Sending an MMS 40p
Data: purchase an EU Data Pass

A 30 second minimum call charge applies to all calls.

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
  • 3.84K
  • 902
  • 1.7K
Superuser
Superuser
292 Views
Message 3 of 9
Flag for a moderator

Re: Help with tariff in tenariff

I just wish that Virgin Mobile would regard the UK as being "within the EU" (It is for now at least) and charge likewise for pay as you go customers.

Calls on their Starter tariff are 40p per minute and 15p per text

Calls on their Big tariff are 35p per minute and 12p per text

Calls on their Addict tariff are 29p per minute and 10p per text

Calls on their Original tariff are 25p per minute and 10p/12p per text

Calls on their Daily Bonus tariff are 16p per minute and 5p/10p per text

So the dearest tariff is 10 times more expensive for calls in the UK than it is abroad in the EU!

AlexKid :-)

 

0 Kudos
  • 1.46K
  • 184
  • 378
enlli
Knows their stuff
274 Views
Message 4 of 9
Flag for a moderator

Re: Help with tariff in tenariff

My 3 PAYG

Calls 3p per minute

Text 2p

Data (if you have not got a bundle 1p per MB

 

How can one network charge 3p and another 40p?

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
250 Views
Message 5 of 9
Flag for a moderator

Re: Help with tariff in tenariff

Hi all,

As of today, EU roaming charge have dropped as part of the new agreement to completely abolish roaming charges by next year.

Outgoing calls willl now be a maximum of 4p a minute, incoming calls 1p a minute, and texts 2p.

Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 466
  • 7
  • 58
TivoFan
Fibre optic
246 Views
Message 6 of 9
Flag for a moderator

Re: Help with tariff in tenariff

That's good news, Mat.

I assume this applies to all Tariffs including the old 8p PAYG? Would you please also confirm that the pricing and info on this page also applies to the tariff I mentioned.

Thanks.

-------------------------------------------------------------------------------------------------------------------------------------

Existing customers who wish to get a better deal should call 150 then select Option 1 then 4 then 5, "thinking about leaving us".
0 Kudos
  • 3.84K
  • 902
  • 1.7K
Superuser
Superuser
243 Views
Message 7 of 9
Flag for a moderator

Re: Help with tariff in tenariff

Hi Mat,

currently any Virgin customer on the starter tariff is charged a whopping 40p per minute for calls in the UK but can use their phone abroad in the EU for only 4p per minute.

What will happen next year when roaming charges are abolished?

AlexKid :-)

0 Kudos
  • 3.84K
  • 902
  • 1.7K
Superuser
Superuser
240 Views
Message 8 of 9
Flag for a moderator

Re: Help with tariff in tenariff

Hi TivoFan,

that page you provided a link to hasn't yet been updated with the new Travel Pass pricing.

Costs and Coverage

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
  • 3.84K
  • 902
  • 1.7K
Superuser
Superuser
210 Views
Message 9 of 9
Flag for a moderator

Re: Help with tariff in tenariff


Mat_H wrote:

Hi all,

As of today, EU roaming charge have dropped as part of the new agreement to completely abolish roaming charges by next year.

Outgoing calls willl now be a maximum of 4p a minute, incoming calls 1p a minute, and texts 2p.

Thanks,

Mat


Hi Mat,

what part of the charge has dropped?

"Outgoing calls will now be a maximum of 4p a minute" - it was 4p

"incoming calls 1p a minute" - they were free

"texts 2p" - they were 1p

AlexKid :-)

 

 

0 Kudos