Hi I recently changed to monthly. Now looking for a new phone but cannot find my rewards which are quite a healthy sum towards buying one! Can anyone help?
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I'm still on Pay as You Go and I can see my rewards by logging into my Virgin Mobile account then clicking on the "Plan and device" tab and they are shown on that page near the bottom.
If your rewards are not visible to you here, I would advise giving the Team a call 789 / 0345 6000 789.
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