Menu
Reply
  • 1
  • 0
  • 0
kenc2
Joining in
139 Views
Message 1 of 2
Flag for a moderator

Help setting up data on a pay as you go mobile phone

I bought a pay as yo go mobile phone the other day, and then received a text about profile updates

the problem is that i do not know the service providers code which I was asked for

 

The message said

 3 new provisioning updates

access point

 

update virgin mms

please make selection

then asked for the PIN provided by the service provider

 

can you please tel me where this pin is 

 

0 Kudos
  • 4.82K
  • 214
  • 439
Forum Team
Forum Team
115 Views
Message 2 of 2
Flag for a moderator

Re: Help setting up data on a pay as you go mobile phone

Hi kenc2,

 

Welcome to the community and thanks for posting. I'm sorry to hear you're having trouble setting up your new handset.

 

If you select your handset from this list here and follow the steps you'll be able to get it set up.

 

If you encounter any difficulties please contact our team on 789 from a Virgin Mobile phone or 0345 6000 789 from any other phone.

 

Please let me know how you get on.

 

Thanks


Rich
Forum Team
0 Kudos