I bought a pay as yo go mobile phone the other day, and then received a text about profile updates
the problem is that i do not know the service providers code which I was asked for
The message said
3 new provisioning updates
update virgin mms
please make selection
then asked for the PIN provided by the service provider
can you please tel me where this pin is
Welcome to the community and thanks for posting. I'm sorry to hear you're having trouble setting up your new handset.
If you select your handset from this list here and follow the steps you'll be able to get it set up.
If you encounter any difficulties please contact our team on 789 from a Virgin Mobile phone or 0345 6000 789 from any other phone.
Please let me know how you get on.