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judithb
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Help needed to contact Virgin from outside UK

my phone is completely broken and cannot be mended.  I am trying to access my virgin account to upgrade my package.   The website is not recognising my log in details and when I request a verification code to change my password, it is sending a verification code to my virgin phone number which I cannot read because my phone is broken.  I have tried ringing the 0345 telephone numbers from a Sapnish mobile but they don't work.

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enlli
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Re: Help needed to contact Virgin from outside UK

Try calling on  +44 7953 967 967

That's the number for Pay Monthly accounts.

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