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Davemc1708
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Help Please- Change SIM

All I am trying to do is arrange a change of Sim as iPhone is upgraded from 3s to 4s for my wife. It is a virgin mobile account. I have spent so far 2 hours trying to make contact with someone. Can't find an email or live chat. I just need a new smaller sim card. Can anybody help please?.

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Superuser
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Re: Help Please- Change SIM

Hi Davemc1708,

 

you need to give the Virgin mobile team a call on 789 from a Virgin mobile or 0345 6000 789 from any other phone & request a new SIM of the correct size.

 

AlexKid :-)

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Superuser
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Re: Help Please- Change SIM

Hi Davemc1708,

 

you need to give the Virgin mobile team a call on 789 from a Virgin mobile or 0345 6000 789 from any other phone & request a new SIM of the correct size.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Davemc1708
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Re: Help Please- Change SIM

Thank you
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Forum Team
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Re: Help Please- Change SIM

Hi Davemc1708

Welcome to the community Smiley Happy

I just wanted to check if you've now spoken to the team and been able to get the replacement SIM sent out?

Many thanks 

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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