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Hazel-Jim
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Hard stop once data is used?

How can I put a stop on my daughter using more than her quota of data...this months bill was a shock. Her phone is on my account as I bought and paid for it but I need her to NOT be able to carry on using data once her allowance is used.

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Superuser
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Message 2 of 12
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Re: Hard stop once data is used?

Hi Hazel-Jim,

 

unfortunately Virgin Mobile do not cap accounts.

However you should be able to set a mobile data limit the usage settings on the device itself (you'll just have to hope that your daughter doesn't alter it Smiley Indifferent).

 

AlexKid :-)

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J0hn
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Message 3 of 12
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Re: Hard stop once data is used?

Sadly there is no automatic method, or any simple method at all.
Virgin will restrict. The bill to around £50 or so but that can depend on your daughter paying attention to the texts and not just deleting them and carrying on. The only way stop her using data is gettingvirgin to stop Mobile data every time you ask, it's all up to you, there is no auto cut off that's a guarantee.

I've just looked on my account and there is no method to do it from there, so it's only a call to 789 once to stop and again to start mobile data.

I'd look onto the google play Store and see if there is anything that you can get from there,
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beckrfc1
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Re: Hard stop once data is used?

i allways trun data of when phones of cos to me your being charge for it even no the phones of

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beckrfc1
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Message 5 of 12
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Re: Hard stop once data is used?

wayting on phone back been sent to be check im beting ill get it back un resold
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Hazel-Jim
On our wavelength
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Message 6 of 12
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Re: Hard stop once data is used?

She wont turn it off though. I need the phone to stop her getting on to the internet once her data limit is used up.

 

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Hazel-Jim
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Message 7 of 12
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Re: Hard stop once data is used?

Its the only time shes gone over it but its quite a lot so I don't want her doing it again.lol.  I'll check settings if I can get my hands on her phone. Thanks for the help.

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Forum Team (Retired) BenD_H
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Message 8 of 12
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Re: Hard stop once data is used?

Hi Hazel-Jim Smiley Happy

 

Welcome back to the Community Smiley Happy

 

It's great to see a few faces chipping in to help you, it's always nice to see Smiley Happy

 

I would mention that on my phone for instance, I can set alarms and alerts to let me know when I'm getting close to my data limit, i have an S6 but the same goes across most androids. After that, it would be a matter of her letting you know when shes been alerted. 

 

I hope you have been able to get closer to keeping track.

 

Take care.

Ben


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Hazel-Jim
On our wavelength
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Message 9 of 12
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Re: Hard stop once data is used?

Ive told her that if it happens again she will lose the phone for good.  I have set the data limit in the settings so that should help. 

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J0hn
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Message 10 of 12
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Re: Hard stop once data is used?

Good luck, sounds like you're parenting skills are up to the job congrats