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NEWLAITHES150
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HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

I got a new phone a Samsung Galaxy Core prime, I set the password the first day I received it.

Next morning when I went and tried to call someone it wouldn't accept the password ,or any password I can think of.

I would appreciate any help.

 

many thanks, John

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Superuser
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Re: HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

you will need to factory reset the phone ..

 

Press and hold Volume up, Home and Power buttons until the Samsung logo appears on the screen. Scroll to wipe data/factory reset by pressing the Volume down button. Scroll to Yes -- delete all user data by pressing the Volume down button. The phone will now reboot to the initial setup screen.

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Re: HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

Many, Many Thanks to you, I'm up and running

A great relief, this old dog and new tricks is so very true.

Just as well we have people like yourself willing to help.

All the very best John. 

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Superuser
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Re: HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

you will need to factory reset the phone ..

 

Press and hold Volume up, Home and Power buttons until the Samsung logo appears on the screen. Scroll to wipe data/factory reset by pressing the Volume down button. Scroll to Yes -- delete all user data by pressing the Volume down button. The phone will now reboot to the initial setup screen.

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Re: HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

Many, Many Thanks to you, I'm up and running

A great relief, this old dog and new tricks is so very true.

Just as well we have people like yourself willing to help.

All the very best John. 

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parajack
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Re: HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

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Forum Team (Retired) Mat_H
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Re: HOW CAN I RESET MY PASSWORD ON MY NEW SAMSUNG GALAXY CORE prime ?

Glad to see you got this all sorted in the end John Smiley Happy

 

If you have any further questions, feel free to post.

 

Have a great weekend.


Mat
 


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