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Great Customer service

Having read all the doom & gloom tales on here yesterday regarding repairs & the delays encountered by people, I decided to make the journey from Blackpool to my nearest Virgin shop in Preston, fearing the worst. However, after barely 15 minutes the young guy in there had fixed the problem with my phone. So, it's a great big thank you to Mark for all his help, anybody with problems in the Preston area, count yourselves lucky with the staff available in the Fishergate store. If any Virgin bigwigs are monitoring this site, Mark deserves recognition for his efforts this morning.  

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Re: Great Customer service

Hi budge712,


Welcome to the communitySmiley Happy


Thanks for posting this with us. 


Glad to hear it was sorted for you. Its genuinely brilliant to hear our colleagues in Preston Fishergate store are performing a great service. Hopefully we can give you a similar service in future.


Many thanks


Take care






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