I rang virgin media few times and I don't know they fix it or not .... But it went back to normal again.. Also I got a new contract on that phone No caller ID is grayed out.. I dont bother ringing them when I see you comments..
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are having a problem with your caller id. Apologies as well for the time it's taken to respond to your post. Has this been sorted out for you since your post?
If you are still having an issue with this, please send me a private message by clicking this link: PM me here and provide the following details:
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Virgin Media Forum Team
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