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Chellmell
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Got full mins data text allowance but it's saying I have ran out of everything

I'm on pay monthly. Have unlimited mins and text and 2gb remaining of data. Yet I can't make calls or texts or go online without a pop up saying I've ran out. What's going on
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Re: Got full mins data text allowance but it's saying I have ran out of everything

Hi Chellmell

Welcome to the community Smiley Happy

I'm really sorry to hear about the issues you've had with your allowances.

Did you manage to get things sorted out?

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Chellmell
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Re: Got full mins data text allowance but it's saying I have ran out of everything

I ordered a 4G sim for an extra £1 per month as I could never get that either. Now I now why. Cos I have to pay for it.
But no the original issue lasted about ten hours then as if by magic allowed me to do what I pay for

Thanks
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Re: Got full mins data text allowance but it's saying I have ran out of everything

Hi Chellmell

I'm glad you've got this sorted now.

Let me know if there's anything else we can help out with.

Mark

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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