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mikeb222
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Gold Galaxy s6 looks silver and show off any finger marks

Hi, we just had 2 phones arrive, galaxy s6 one in black and one in gold.

Black is fine no problems. However, Gold looks more like silver and is already covered in finger marks. And quite frankly, it looks a bit cheap. Yes, they wipe off but I don't think it's acceptable.

Can we change the phone for a white one?

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Lee_B
Fibre optic
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Re: Gold Galaxy s6 looks silver and show off any finger marks

Hi mikeb222

You are entitled to a 14 day customer satisfaction guarantee whereby you can return the phone if you don't like the phone / colour etc . If you don't like the colour then ring the team and see if your still within the 14 days.

Normally I believe they would have to have the original one back first then send out the new one after.

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Virgin Mobile Staff , However, All opinions are my own

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