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Ali39
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Galaxy 3 mini camera not working

Hi I have just got a new contract phone Galaxy 3 Mini. The camera worked once and now will not work - I get a message which says 'Unfortunately camera has stopped'  or 'camera failed' or 'MediaServer failed. Camera needs restart'.  I have tried everything, restoring to original settings, took it back to the store today who advised me to download something called kies.

It worked once when I first got the 'phone but that was it. Searched on line, u tube everything...no further forward.

has anybody else had this problem?

 

Thank you!!!

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Re: Galaxy 3 mini camera not working

Hi Ali39,

 

Welcome to the communitySmiley Happy

 

Sorry to hear your having difficulties with the camera on your Samsung Galaxy S3 mini.

 

I'd like to get this sorted for you.

 

Here is a link to our mobile guide which has some information on the Samsung Galaxy S3 mini which may provide some assistance.

 

As the phone is new I would probably recommend calling our mobile team on 789 or alternatively 0345 6000 789 for us to take a look at this for you.

 

Hope this helps.

 

Let us now how it goes.

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Ali39
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Re: Galaxy 3 mini camera not working

Thank you for your reply, I managed to sort it out in the end.

Thanks again.

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Re: Galaxy 3 mini camera not working

Hi Ali39,

 

Thanks for getting back to me. Appreciate the response.

 

Glad to hear you got it sortedSmiley Happy

 

Let me know if there's anything else you need.

 

Take care.

 

Speak soon

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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