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Message 1 of 11 (8,228 Views)

Freemsg premium text from Mintedmobi HOW DO I STOP

Hi i am getting premium text messages for a company called mintedmodi @ a cost of £4.50 per text .i have replied with "STOP" as per text ,but still getting them..any advice would be great...cant virgin moblile block ?

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Message 6 of 11 (16,353 Views)
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confirmed by Domc1888
‎15-01-2016 11:06

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Hi Domc1888,

premium texts are a subscription based service, providing some sort of content such as news, games, competitions etc.

You will at some point have needed to sign up (perhaps you did so accidentally I.E not ticking a box or something).

As you have deleted the text, you may still find the number by checking your account on line or looking on your bill.

Once you have this you may be able to Google it to find the provider or post the number on this forum & one of the team may be able to help.

AlexKid :-)

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Message 7 of 11 (16,346 Views)
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confirmed by Domc1888
‎15-01-2016 11:06

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

I have the same problem with another bunch of bandits. Phoned the helpline who advised me what to text them to stop this but still they come. I think the only way is to change my phone number, despite all the inconvenience. Otherwise it will be £12.00 per month for ever!

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Message 9 of 11 (16,257 Views)
Helpful Answer
confirmed by Domc1888
‎18-01-2016 11:04

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Hi Domc1888,


Thanks for coming back to us Smiley Happy


I've looked into this for you and I've found that you can stop your premium texts by messaging STOP to 87066.


Give this a go and let me know how you get on.


Thanks,

Mat
 


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Message 11 of 11 (8,802 Views)
Helpful Answer
confirmed by Domc1888
‎18-01-2016 15:56

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Glad to hear that you got this sorted Domc1888! Smiley Happy

 

Please let me know if you need anything at all.

 

If you found my post helpful, mark it as a helpful answer for anyone else that has the same issue Smiley Happy

 

Thanks,

Mat


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Fibre optic
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Message 2 of 11 (8,223 Views)

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Hi Domc1888

have you tried STOP ALL

Virgin wouldn't be able to stop these for you im afraid.

Do you know the 6 digit short code or the 700##### number that texts you?
Have I answered your question today? Mark the question as resolved if so!

Mark as helpful answer if this has helped you to show other members the resolution

Virgin Mobile Staff , However, All opinions are my own

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Message 3 of 11 (8,220 Views)

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Hi,

Unfortunately Virgin aren't able to block these premium texts for you.

You say you've tried "STOP", try texting back “STOP ALL” & see if that works.

If it doesn’t work you can complain to PhonePayPlus - 0300 30 300 20
They are the UK regulator for premium rate SMS.

AlexKid :-)

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Message 4 of 11 (8,191 Views)

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

thanks ,yes i replied as stop as per message text..unfortunatley i have deleted  text so i will do that if i get another one..any idea why i am getting them?

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Message 5 of 11 (8,189 Views)

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

morning,no i have deleted the text ,any idea why i am getting them?

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Message 6 of 11 (16,354 Views)
Helpful Answer
confirmed by Domc1888
‎15-01-2016 11:06

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Hi Domc1888,

premium texts are a subscription based service, providing some sort of content such as news, games, competitions etc.

You will at some point have needed to sign up (perhaps you did so accidentally I.E not ticking a box or something).

As you have deleted the text, you may still find the number by checking your account on line or looking on your bill.

Once you have this you may be able to Google it to find the provider or post the number on this forum & one of the team may be able to help.

AlexKid :-)

_____________________________________________________________________

If you want to say thanks > click 'Kudos'.
If this has helped answer your question > click 'Helpful Answer' also.

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Message 7 of 11 (16,347 Views)
Helpful Answer
confirmed by Domc1888
‎15-01-2016 11:06

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

I have the same problem with another bunch of bandits. Phoned the helpline who advised me what to text them to stop this but still they come. I think the only way is to change my phone number, despite all the inconvenience. Otherwise it will be £12.00 per month for ever!

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Registered: ‎14-01-2016
Message 8 of 11 (8,173 Views)

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

hi found the num from sender 700046094  ,does this help?

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Message 9 of 11 (16,258 Views)
Helpful Answer
confirmed by Domc1888
‎18-01-2016 11:04

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Hi Domc1888,


Thanks for coming back to us Smiley Happy


I've looked into this for you and I've found that you can stop your premium texts by messaging STOP to 87066.


Give this a go and let me know how you get on.


Thanks,

Mat
 


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Registered: ‎14-01-2016
Message 10 of 11 (8,127 Views)

Re: Freemsg premium text from Mintedmobi HOW DO I STOP

Thanks i text that and got a reply that messages will be stopped within one day ..superb..thanks again