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Meljj
Settling in
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Free insurance!?

Hi, has anyone had a similar problem to this. My upgrade is not due until August but I have been managing with a cracked screen since last year, now I'm losing info from my calendar. Rang Virgin as couldn't remember if have the free insurance thing - I have apparently. To upgrade early I would have to pay £88 or via the so called free insurance i would have to pay £50. Anyone else had this ?

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Superuser
Superuser
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Re: Free insurance!?

Virgin Media Insurance has never been completely free to use. Everyone claiming under the Insurance has to pay an excess, how much it is depends on your phone. Even when it was included in your monthly tariff (which it isn't now) the excess still applies.

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I work for Virgin Media - but all opinions posted here are my own
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