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GillMick58
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Forgot!

I forgot to turn roaming on and am now abroad and can't text home. Can I do it from here or do I have to call Virgin & is it free?
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Superuser
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Re: Forgot!

Hi GillMick58,

 

you can activate roaming by logging into your account 

Click on  the "Plan and device" tab. Go to "Manage my services" 

You need to set "Roaming" to ON & "International call barring" to OFF

Allow time for your account to update then reboot your phone by turning it off & on again.

 

If you have to call Virgin Mobile. Their UK support line number is: +447953 967 967

It is NOT free.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
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Helpful Answer

Re: Forgot!

Hi GillMick58,

 

you can activate roaming by logging into your account 

Click on  the "Plan and device" tab. Go to "Manage my services" 

You need to set "Roaming" to ON & "International call barring" to OFF

Allow time for your account to update then reboot your phone by turning it off & on again.

 

If you have to call Virgin Mobile. Their UK support line number is: +447953 967 967

It is NOT free.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.