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Sunscreen
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First Bill!!

Great, First bill arrives - the £6 a month is now £19.90 on checking this, hadn't used all my data or my minutes - but hey I have 'received' 3 x premium txts and sent 1 x picture message totalling £13.90!! never have, or intend to send picture messages I use Whatsapp or facebook messenger! where are the three premium txts they are not listed on my phone - this might be one very short contract any feed back welcome

 

Thanks

 

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Forum Team
Forum Team
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Re: First Bill!!

Hi Sunscreen

Sorry to hear about the unexpected charges on your bill.

What device are you using?

Have you received any texts to your phone from a shortcode number?

You can lookup these numbers or the shortcode text number associated with the charge listed on your bill here to check what the charge relates to.

Let me know how you get on.

Many thanks

Mark Y
Forum Team

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