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Hazel-Jim
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Finding older numbers

Hi...I lost contact with a collegue and I know Ive used her mobile number in the past year. Is there any way of seeing older statements or is it just the last month only?

Thanks

Hazel

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Superuser
Superuser
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Re: Finding older numbers

Hi Hazel,

 

pay as you go, it's the last month only.

If you're pay monthly you should be able to select the last 12 months.

You'll need to log into your account > click on view bill or the billing tab.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Hazel-Jim
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Re: Finding older numbers

Hi Alex..yes its a contract phone but it does look like I can only get the last month...I will go have another look...im not exactly techy lol.

 

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Forum Team
Forum Team
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Re: Finding older numbers

Hi Hazel-Jim,

 

Welcome to the Community Forum and thank you for your post. Sorry that you aren't able to access your previous bills.

 

I can see that AlexKid has been able to give you great advice. Have you been able to find your older bills via your online account?

 

If you'd like more assistance with this, give us a call on 789 (freephone from a Virgin Mobile) or 0345 6000 789 (from any other phone) or 150 (free from a Virgin Media landline). You can also get in touch with us via WebChat: Contact Us.


Many Thanks,


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Hazel-Jim
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Re: Finding older numbers

 Thank you, yes I managed to find the number I was looking for.  I appreciate the help, thanks again. :-)

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