Hi My 24 month 'refresh date' is in June this year. I won't be renewing the contract on this occasion so can you advise me on the notification of ending the contract e.g. how much notice and does it have to be written, etc?
you need to notify Virgin if you want to cancel your plan 30 days before the end of your contract period.
You would need to call the team on 789 option 2 to sort this out. Or to speak with Retentions/Cancelation team directly call 0800 183 1150
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